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How do I download and install my products?

After purchasing a product directly from lunacy.audio, follow these steps to download and install your plugin:

  1. If you were signed into your Lunacy account at the time of purchase, your license keys are already registered to your account. If you were not signed in, log in at lunacy.audio with the email address entered at checkout.

  2. While signed in, visit lunacy.audio/downloads to access your download links

  3. Download the installer for your product and install it to the default install locations on your primary drive

  4. Once installed, open the plugin in your DAW and sign in with your Lunacy account credentials

Purchased through Plugin Boutique or another reseller?

The process is slightly different. See our article here.

Not seeing your download links?

Make sure you're logged into the same Lunacy account associated with your purchase. If you purchased as a guest/while signed out, you can access your license by logging in or creating an account with the email address entered at checkout. If you entered the wrong address, contact our support team and we can link it to the correct address.

Plugin not appearing in your DAW after installation?

Try rescanning your plugins in your DAW's settings, and make sure you installed to the default location on your primary drive. If the issue persists, contact our support team.

For additional help, contact our support team via the text icon in the bottom right corner of this page

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